OrthoDocs New Zealand | 37 Dublin Street | (06) 242 4000

Privacy

Privacy

This page explains how OrthoDocs approaches information sent through the public website enquiry form. It is practical information for patients and referrers, not a substitute for personalised advice.

Information collected through the form

The public enquiry form collects only the details needed to respond to non-urgent appointment enquiries, referral questions and clinic administration. This may include your name, contact details, enquiry type, preferred contact method and a brief message.

Please do not include DOB, NHI, uploaded documents or detailed clinical history in the public form. The clinic will advise how any further information should be provided.

How the information is used

Information submitted through the form is used by the OrthoDocs clinic team to review and respond to your enquiry. Email and web forms may not be suitable for sensitive clinical information.

Urgent concerns

Do not use the public form for urgent clinical concerns. For medical emergencies, call 111. For new or worsening symptoms requiring urgent assessment, please contact your GP, an urgent care provider, or Whanganui Hospital Emergency Department.

Contact

For practical privacy or appointment administration questions, contact OrthoDocs at 37 Dublin Street, Whanganui, or phone (06) 242 4000.